Pollen
Account

Deleting your account

Permanent, and entirely within your control. Here's exactly what happens.

From inside the app

1
Open SettingsFrom the Pollen app, tap through to Settings.
2
Tap "Delete account"You'll be asked, optionally, why you're leaving. It's skippable.
3
ConfirmYour account and everything in it is deleted immediately.

What gets deleted

This is not a soft delete. Once confirmed, it cannot be undone or recovered, by you or by us.

If you no longer have the app installed

You can still request deletion. Email hello@joinpollen.app from the address associated with your account, or include the phone number you signed up with, and we'll delete your account manually and confirm once it's done.

Email us to delete your account